Terms of Sale

Orders accepted by Reflex shall be subject to our full standard conditions of sale, a copy of which is available on request. All orders are subject to acceptance in accordance with our Order acceptance policy. We reserve the right to refuse to supply any customer.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Settlement Terms
Payment is required with all orders unless prior approved credit account has been arranged. Payment may be by cheque (allow time for clearance), BACS or credit transfer.

Goods in any contract shall remain the property of Reflex until paid for in full. However goods will be at the purchaser's risk once delivered.

Any despatched estimates quoted by us are given in good faith. We will not be liable for any failure to meet such estimates. We reserve the right to make part deliveries. All goods despatched are the responsibility of the transport company once products have been despatched.

Technical descriptions and data are given in good faith without responsibility. Whilst we take  care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the information was entered onto the system, we cannot be held responsible for any errors in this information.
Reflex reserve the right to amend designs and specifications without notice. All load capacities stated are for evenly distributed loads used on reasonable surfaces. If your specifications are vital please make sure this is known on time of ordering.

Health and Safety
All products are sold in good working order. If you are a Reseller, you must ensure that goods provided by Reflex are fit for the purpose intended by the end user and the use of such goods should at all times comply with all current Health and Safety requirements.  Care must be taken to avoid any risk inherent in use. All equipment must be maintained adequately. All operators must be trained.

Force Majeur
We shall have no liability to you for any failure or delay in supply or delivery for any damage or defect to goods supplied or delivered caused by any event or circumstances beyond our control (including, without limitation, strikes, lockouts and other industrial disputes)

All products are offered subject to availability. We reserve the right to withdraw any Products from this Website at any time and/or remove or edit any materials or content on this Website.

All information and pricing contained on our website is correct at time of entering on the system. Whilst we endeavour to ensure these prices are correct, we reserve the right to amend our prices without notice in the event of unforeseen changes.

All prices are exclusive of VAT and are correct at the time of entering the information onto the system.. VAT will be added (where applicable) at the current rates  Payment can be made by any of the methods specified in the Ordering Advice section of this Website.

Return of Goods
Goods in good condition will only be accepted for return by prior written agreement with 14 days of receipt. A handling charge may be imposed. Goods manufactured specially for Reseller will not be accepted for credit.

Non Delivery and Damaged Goods
If goods have not been received within 14 days of invoice we must be advised immediately. Shortage or damage must be reported to us within 3 days of delivery. Resellers must inspect all goods at the time of receipt as our Carriers will only accept claims for damage if the delivery sheet is marked "GOODS DAMAGED". Minor blemishes to paint whilst in transit will not be accepted as reason for rejection of product.

Special Offers
Only one special offer can be redeemed on each purchase.

Reflex Trolleys Distributors